PRIVACY STATEMENT
When you visit our website Health & Wellness For You or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information carefully and store it securely. If you have questions or want to know what information we have about you, please contact us. We may amend this privacy statement when we deem it necessary. Therefore, we recommend that you regularly review this privacy statement so you are aware of any changes. This privacy statement was last updated on November 29, 2024.
Table of Contents
- When does this privacy statement apply?
- Who uses your data?
- Whose data do we use?
- How do we obtain your data?
- What data do we use from you?
- What do we use your data for?
- How long do we keep your data?
- With whom do we share your data?
- Where do we store your data?
- How secure is your data with us?
- What can you request from us?
- What rules apply to this privacy statement?
- What cookies do we use?
- What do we do with data from minors?
- Do you have a question about this privacy statement?
1. When does this privacy statement apply?
This privacy statement applies to all personal data that we process and all domains related to us. This includes the personal data of anyone who has contacted us or visited our website, such as visitors, customers, and business contacts. Personal data refers to all data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior.
If you want to learn more about personal data, visit the website of the Autoriteit Persoonsgegevens (Dutch Data Protection Authority).
2. Who uses my data?
Health & Wellness For You is responsible for the website Health & Wellness For You and is therefore the responsible entity for the use of your personal data as described in this privacy statement. Full details are:
Health & Wellness For You
Beatrixhof 11
5351DT Berghem
3. Whose data do we use?
We process the personal data of anyone who has contacted us or visited our website. This includes visitors, individual customers, business customers, and contact persons from our partners.
4. How do we obtain your data?
We receive your data directly from you when you:
- Create an account.
- Fill in information on our website.
5. What data do we use from you?
We use the following data:
- Name
- Gender
- Home or business address
- Delivery address
- Email address
- Phone number
- Payment details
6. What do we use your data for?
We only use your personal data for the purpose for which it is allowed:
- We use your data to provide you with the best service as a customer, which we cannot do without this information.
7. How long do we keep your data?
We keep your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, if you are a customer, we retain your data in accordance with the legal retention period of seven years. After that, we keep your data only for statistical purposes and to handle any complaints or legal matters.
If you want to know how long we retain specific data about you, please contact us.
8. With whom do we share your data?
Your personal data is used solely by us. We will never share your personal data with others.
9. Where do we store your data?
We process your data within the European Economic Area (EEA). This also means that we store your data within the EEA. If you have any questions about this, please feel free to contact us.
10. How secure is your data with us?
We have taken significant steps to secure your data as best as possible, both organizationally and technically. We have secured our systems and various communication tools to ensure your data does not end up in the wrong hands. Your data is safe with us. We also ensure that your data is only used by authorized individuals who have our permission.
If you have questions about the specific methods we use to secure your data, please contact us.
11. What can you request from us?
Because we use your personal data, you have various rights. These rights are listed below:
- Right to information
We must explain clearly and transparently what we do with your data and what control you have over it. That is why we describe in detail in this privacy statement what data we collect from you and how we handle your data. - Right to access
You may always request to see the data we have about you. Right to Correction
You have the right to ask us to correct any inaccurate or incomplete data we have about you.
Right to Object
If you disagree with how we process your data, for example for direct marketing purposes, you can object. This also includes requesting not to receive personalized recommendations or marketing emails from us anymore.
Right to Data Portability
If you have given consent for the use of your data, you can ask us to transfer your data to you or another organization in a digital format.
Right to Restrict Data Processing
You can request us to restrict the use of your data. This means we may still store your data but will not actively use it.
Right to Be Forgotten
You have the right to ask us to delete all data that can be linked to you. In some cases, however, we may be required or permitted to retain certain data, for example, due to legal obligations such as tax laws.
Right to File a Complaint
If you are not satisfied with how we handle your data, you can file a complaint with us via our contact address. If we cannot resolve the issue together, you also have the right to file a complaint with the Data Protection Authority or to pursue legal action.
How to File a Complaint
You can submit your complaint or request by sending an email to info@healthandwellnessforyou.eu. We aim to respond within 30 days. In complex cases, it may take longer, but we will keep you informed throughout the process.
12. What Rules Apply to This Privacy Policy?
Our privacy policy complies with the requirements of the General Data Protection Regulation (GDPR). Additionally, relevant Dutch laws are also applied.
13. What Cookies Do We Use?
You can decide which data we may collect via cookies. If you give us permission, we can personalize your experience by using data such as your browsing and search behavior. This is done through cookies—small text files that are saved on your device to make your use of our website easier and more personalized. We use various types of cookies on our website.
14. What Do We Do With Data From Minors?
Our website is not specifically aimed at minors. If you are under 18, we require parental or guardian consent to process your data. If you visit our website or webshop as a minor, we assume that such consent has been provided.
15. Do You Have a Question About This Privacy Policy?
If you have any questions about this privacy policy, feel free to contact us by emailing info@healthandwellnessforyou.eu. We are happy to assist you!